Introduction
Openlet works best when listings are accurate, actively managed and transparent. These terms apply to everyone who advertises a property on Openlet.
Listing responsibilities
Advertisers are responsible for ensuring that:
- listings are accurate
- properties are genuinely available
- uploaded content is authorised
- rental information is communicated clearly
Pricing standards
Important rental-related charges should be communicated clearly before a renter commits to anything.
Listings that intentionally mislead users about pricing or mandatory costs may be restricted or removed.
Listing quality
Listings should:
- use clear and relevant images
- provide accurate descriptions
- avoid misleading claims
- remain reasonably up to date
Duplicate listings
We may restrict excessive duplicate listings or repeated uploads that reduce the quality of the marketplace.
Verification and moderation
Openlet may:
- request identity verification
- review suspicious activity
- investigate reports
- remove listings that breach policy
- suspend advertiser accounts
Prohibited conduct
Advertisers must not:
- upload fake or non-existent properties
- impersonate property owners
- manipulate pricing deceptively
- upload properties they are not authorised to list
- engage in fraudulent conduct of any kind
Featured listings and promotions
Openlet may offer promotional visibility or featured placement services. Availability and pricing may change over time.
Enforcement
Openlet reserves the right to:
- reject listings
- remove content
- suspend accounts
- limit advertiser activity
- investigate suspicious behaviour
Need a hand?
We reply within one business day, Monday to Friday.